Please keep in mind the minimum lead time required when submitting your project. While we always strive to accommodate requests quickly, standard turnaround is 10 business days. Tickets must be submitted at least 2 months in advance to ensure adequate planning and scheduling. Marketing projects are handled on a case-by-case, monthly priority basis. Please note that lead times may fluctuate based on project complexity and staffing levels. We will always communicate with you if your requested timeline is not feasible.
If you have a high-volume project, require a shorter lead time, or have any questions, please contact the Marketing Office: 📞 DSN (843) 963-3809
Please complete the Marketing Request Form thoroughly, to include detailed descriptions, dates, media types & sizes, etc. If your request does not involve an event, please place “N/A” in the related fields (i.e., event time).
You must be specific on a target audience to help Marketing determine the proper design and distribution.
1. Submit only one request per single event. 2. All requests must include Flight Chiefs in the “Add Followers (Cc)” section. 3. All requests require a minimum of 10-business-day notice (excluding federal holidays) and will NOT begin processing until all required details are complete. 4. Requests received after 4 pm on business days will be processed the following business day. Requests received on weekends will be processed on the following business day (excluding federal holidays). 5. Final proof must be electronically approved by POC via email prior to printing. 6. Rush requests require Flight Chief approval in advance or project processing.
Include Multiple POCs
Please be sure to include additional POCs (other team members, an org box, etc.) on all requests. Flight Chiefs are a must to include. Note: this is required for all requests.
Multiple POCs allows us to communicate and complete projects in a more timely manner, in the event someone is out or unable to access their email.
CHECK JUNK MAIL FOR CONFIRMATION E-MAIL
An E-mail confirmation of your request should be received immediately upon submission. If you do not receive one, please check your spam/junk folder.
I want to request a Photographer
Requests for photos to be taken should be submitted in advance as far as possible. We adhere to our 5 business day timeline; however, we understand that requests come up at the last minute, and we will do our best to accommodate. If you have any questions, please contact the 628th FSS Marketing Office directly at (843) 963-3809 or email This email address is being protected from spambots. You need JavaScript enabled to view it..
Photos from events will be added to our JB Charleston FSS Flickr account.
Typically, the photographer should be there 15-30 mins prior to start time.
All Sponsorship Requests
Sponsorship Requests must be submitted annually in August for the following calendar year for best results. Exceptions to the August requirement include requests for new and/or unexpected programs and events. Please call the Commercial Sponsorship Coordinator or Marketing Director with any questions. We are happy to help!
Sponsorship for your event comes with no guarantee. Sponsorship is to enhance your event; you must host your event whether sponsorship is obtained or not.
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